Job Description

FlexiSAF is a fast-paced and technology-driven company whose primary focus is making a lifelong learning impact. As the first point of contact with our company, you must be willing to make an immediate impact, have a track record of showing initiative, ready to collaborate, and possess the ideal balance of experience and potential for future advancement. As a perfect candidate, your appearance and carriage must be a full representation of our culture and image, exhibiting professionalism both in the presence and in attitude.

 

If you have a warm personality, enjoy solving problems, do not have a problem meeting and interacting with people, the role may be for you.

 

JOB RESPONSIBILITIES:

 

Direct visitors to the appropriate person and office.

 

The answer, screen, and forward incoming phone calls.

 

Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).

 

Provide necessary and accurate information in-person and via phone/email.

 

Receive, sort, and distribute daily mail/deliveries.

 

Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor tags)

 

Assist with a variety of administrative tasks, including copying, faxing, taking notes, and handling travel logistics.

 

Prepares the various meeting rooms for meetings.

 

Perform ad-hoc administrative tasks.

 

Provide excellent customer service to walk-in customers

 

Schedules appointments.

 

REQUIREMENT:

 

Proficiency in the English Language.

 

Prior experience in Customer Service or as a Receptionist.

 

Excellent written and verbal communication skills.

 

Competency in MS applications, including Word and Excel.

 

Excellent customer relations skills.

 

Excellent time management and organizing skills.

 

Experience with administrative and clerical procedures.

 

Maintain a well-groomed and neat appearance

 

Comfortable multi-tasking and prioritizing tasks without guidance

 

Ability to work with and in teams.

 

BENEFITS

 

Health Insurance

 

Paid Annual Leave

 

Lunch

 

Gym Membership

 

Provision of working tools & Stable Internet

 

Flexible working conditions

Skills

Customer Service

Leadership skills

Technical Skills