Job Description

Case assistants are administrative professionals who ensure that patients go through the health care system and receive the treatment and rehabilitation they need. They work in hospitals and clinics on a mostly independent basis under the supervision of an actual case manager.

COMPANY OVERVIEW

MedSide Healthcare is committed to providing superior in-home care through a wide range of services including skilled nursing, rehabilitation, medical social services, personal support and homemaker services to our patients in their homes. The primary goal of MedSide’s management and staff is to provide these services in a way which optimises the dignity and independence of all of our patients. The growth of our company can be attributed to our employees' knowledge, skill and commitment to providing outstanding patient care and customer service.

JOB RESPONSIBILITIES

The Case Manager Assistant - Foreign-Trained Physician or Nurse is responsible for care coordination, advocacy and the delivery of needed services to people who are unable to handle these matters themselves. Case management aides, also known as case management assistants, play an essential role, providing assistance and administrative support to case managers.

• Work with RN Case Manager to review and audit clinical documentation completed by licensed field staff.

• Identify areas of improvement for clinical documentation and patient care.

• Assist with the provision of patient information or orders from physicians, documents, and communicates pertinent information to clinical staff.

• Provide educational / training sessions at clinical staff meetings as needed.

• Administer PPD tests to and read results for staff as needed.

JOB REQUIREMENTS

• Medical School Graduate

• Authorized to work in the U.S

• Eligible for USMLE Step 1 & 2

• Experience with EMR

• Leadership capability

• Tech-savvy

• Medical writing; Developing educational material; Literature searches; Continuing Medical Education; Community outreach; Public Relations * Position Requirements:

• Desire to provide the utmost in patient-centred care

• Ability to: multitask in a busy clinical environment; handle a vast amount & variety of responsibilities; improvise and adapt; work in a team; follow directions and implement feedback to improve job performance

• Excellent interpersonal skills

• Superb verbal & written communication skills

SENIORITY  LEVEL

Entry Level

Skills

Communication

Interpersonal Skills

Organising

Healthcare

Hygiene

Health & Safety