Front Office PersonnelPosted On: 24 September 2020 ZOLA Electric Lagos
The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.
ZOLA Electric (formerly Off Grid Electric) is the leading renewable energy brand in Africa, helping customers to light their homes, power small businesses, stay connected and expand opportunities for work and study. We are a growth-stage start-up that’s on track to light a million homes in Africa with clean, affordable solar energy. ZOLA Electric combines Silicon Valley technology with local expertise to offer African homes and businesses a long-term solar solution to an unreliable grid.
We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Check, sort and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules etc.)
Proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g. fax, printer etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Customer service orientation
B.Sc. degree preferably from a relevant field; additional qualifications will be a plus
Location is Lagos, Nigeria; candidates from the Lekki, Ikoyi, VI axis will be preferred for close proximity to place of business.
SkillsCustomer Service Problem-solving ability protocol data; data center; MS Excel; MS Project; WiFi Interpersonal Skills Customer Support Dedication
Application Currently Closed
Sign up for job alerts
We can send you daily job alerts, fill the form below to get started