Front Office Personnel

Posted On: 24 September 2020 ZOLA Electric   Lagos
Reference: N/A Type: Full-Time



Job Description

The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.

 

COMPANY OVERVIEW

 

ZOLA Electric (formerly Off Grid Electric) is the leading renewable energy brand in Africa, helping customers to light their homes, power small businesses, stay connected and expand opportunities for work and study. We are a growth-stage start-up that’s on track to light a million homes in Africa with clean, affordable solar energy. ZOLA Electric combines Silicon Valley technology with local expertise to offer African homes and businesses a long-term solar solution to an unreliable grid.

 

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

 

JOB RESPONSIBILITIES

 

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

  • Greet and welcome guests

  • Answer questions and address complaints

  • Answer all incoming calls and redirect them or keep messages

  • Receive letters, packages etc. and distribute them

  • Prepare outgoing mail by drafting correspondence, securing parcels etc.

  • Check, sort and forward emails

  • Monitor office supplies and place orders when necessary

  • Keep updated records and files

  • Monitor office expenses and costs

  • Take up other duties as assigned (travel arrangements, schedules etc.)

 

JOB REQUIREMENTS

 

  • Proven experience as front desk representative, agent or relevant position

  • Familiarity with office machines (e.g. fax, printer etc.)

  • Knowledge of office management and basic bookkeeping

  • Proficient in English (oral and written)

  • Excellent knowledge of MS Office (especially Excel and Word)

  • Strong communication and people skills

  • Good organizational and multi-tasking abilities

  • Problem-solving skills

  • Customer service orientation

  • B.Sc. degree preferably from a relevant field; additional qualifications will be a plus

  • Location is Lagos, Nigeria; candidates from the Lekki, Ikoyi, VI axis will be preferred for close proximity to place of business.

 


Skills

Customer Service

Problem-solving ability

protocol

data; data center; MS Excel; MS Project; WiFi

Interpersonal Skills

Customer Support

Dedication




Application Currently Closed


Sign up for job alerts


We can send you daily job alerts, fill the form below to get started

Share this job


Similar Jobs


State Manager
Posted: 5 months ago Lagos

Solar Sales Engineer
Posted: 5 months ago Lagos

Front Office Personnel
Posted: 5 months ago Lagos

Junior Technicians
Posted: 5 months ago Lagos

Junior Research Analyst
Posted: 5 months ago Lagos



Take your job search to the next level!


Receive periodic job alerts directly in your email by signing up for our newsletter