Job Description

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential partners to onboard and use our services.

You must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the company’s clientele.

 

RESPONSIBILITIES

 

·       Cold call people using a given phone directory to bring in new partners.

·       Answer incoming calls from prospective partners

·       Use scripts to provide information about product’s features, prices etc. and present their benefits

·       Ask pertinent questions to understand the customer’s requirements

·       Persuade the potential partner to onboard with us by demonstrating how platform or services meet their needs

·       Record the partner’s personal information accurately in a computer system

·       Deal with complaints or doubts to safeguard the company’s reputation

·       Go the “extra mile” to meet sales quota and facilitate future sales

·       Keep records of calls and sales and record useful information

 

REQUIREMENTS

·       Proven experience as telemarketer or similar sales/customer service role

·       Proven track record of successfully meeting sales quotas preferably over the phone

·       Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

·       Excellent communication and presentation skills

·       Proficient in English

·       Skilled in negotiation and dealing with complaints

·       Persistent and results-oriented

·       Patient and able to handle customer rejection

  High school diploma; BSc/Ba is a plus

 

Skills

Marketing

Marketing

Market Development